Seamless tech for seamless meetings.

We start by understanding your business objectives, operational requirements, user needs and project goals through consultation and site assessments. We look at how your team actually works (room sizes, how many people, which meeting platform they already live in, what fails today) and we check the practical constraints on site: power, data, containment, ceiling access, sightlines and acoustics. That groundwork is what stops surprises later in the build.

We develop a tailored AV solution, including system design, budgeting and technology recommendations aligned with your needs. You get room-by-room designs, schematics and rack elevations, with equipment selected from our Crestron, Samsung, Microsoft, Logitech and Neat accounts rather than whatever is easiest to source. Where there is a simpler or cheaper way to hit the same communication objective, we will tell you.

We present a detailed proposal outlining the recommended solution, scope of work, project timeline and investment. Inclusions and exclusions are written out plainly, so you can see what sits with us, what sits with the builder and what sits with your IT team. Options and staging are priced separately where it helps you make a call on budget.

Once you’ve signed off, we assign a dedicated project manager to coordinate procurement, scheduling, communications and delivery from start to finish. They hold the program against the builder’s dates, track long-lead equipment, and keep one line of communication open with your team and every other trade on site. You always know who to call and where the job is up to.

We install and integrate all AV equipment, working around business operations to minimise disruption. The work is done by our own crews under Keece HSEQ, including after hours and in live environments where trading or tenancy cannot stop. Cabling, containment and terminations are set out to standard and labelled as we go, so the next person into the rack can follow it.

After installation we configure, test and optimise the system to ensure every component performs as designed. Every room is tested end to end (audio levels, camera framing, presets, control logic, room booking and the one-touch join on Teams, Zoom or Google Meet), then tuned for the space it is actually in. Any defect is closed out before we call the room ready.

User training, documentation and a formal handover are provided to ensure staff are confident using the new technology. We run sessions for the everyday users and a deeper one for your IT or facilities team, and hand over as-built documentation, asset lists, warranties and quick-reference guides for the rooms. The aim is a room your people can walk into and use without calling anyone.

We follow up with ongoing maintenance, remote monitoring, preventative maintenance, warranty support and future technology upgrades. Our centralised helpdesk coordinates tickets and technicians across every site, and Connected Care sweeps your devices daily so offline or faulted equipment is picked up before your team reports it. Regular strategy and lifecycle reviews keep the estate current instead of ageing out all at once.